ABOUT SHELLE ROSE CHARVET
Shelle's background is in social sciences and Neuro-linguistic Programming (NLP). Shelle lived and worked in Europe as a communication trainer and consultant for clients such as the OECD, IBM Europe, the European Parliament and Commission, the Bank of France and the CERN (European Centre for Nuclear Research), amongst others.
Upon her return to Canada, she was the founding President of the Canadian Association of NLP. She now travels worldwide to work with clients on their most challenging communication problems. For Woodbridge, she prepared their management teams for bargaining and they not only avoided a strike, they created the first five-year agreement in the company's history.
Shelle speaks, conducts learning programmes and consults throughout North America, Europe, and Asia. An NLP trainer, she is best known for her work with meta-programmes. Shelle also served as the founding president of the Canadian Association for NLP (CANLP). She will be the 2009 national president of the Canadian Association of Professional Speakers (CAPS).
Shelle has had a very positive working relationship with RBC. She delivered expert communication techniques for RBC, in support of our brand initiatives that provided key benefits to our organization. She has been particularly helpful in helping our group to understand and respond appropriately to the triggers that motivate our clients' behavior." - Jim Torrance, Director, Brand Strategy, RBC Financial Group
This Top International Trainer will be in Newcastle, November 2010!
- For one of Canada’s "Big 5" banks: Shelle taught the Architecture and Infrastructure management teams to make their case for organisation-wide technical change.
- For Chicago-based American Invsco (the nation’s leader in condominium development). Success Strategies enabled their senior sales agents and directors to master the secrets of long-term customer relationships and shorter sales cycles
- For RBC Insurance: Shelle introduced a successful NEW approach to call centers for handle angry customers, which revolutionised the way frustrated customers are treated.
- For a creative marketing company in Berlin: Shelle effectively introduced the team to her exclusive "Words That Change Minds" methodology to uncover and communicate with consumer below-conscious needs in mass communication.
ABOUT THE COURSE
Language and Behavior Profile (LAB Profile)
The LAB profile is a set of about a dozen questions that you can feed into casual conversation or use as a formal survey for groups. You pay attention to how people talk when they answer, rather than what they talk about. Even when a person does not answer the question directly, he will reveal his pattern by the manner in which he answers (or doesn't).
As you become familiar with the questions and the kind of responses people give, you will find that you can hear and pick up the patterns people use without having to actually ask the questions. You can immediately use the Influencing language that is just right for the situation. People communicate with their particular patterns naturally as they speak, both in words and in their body language, and they respond immediately when you use their language.
Many people and organisations on five continents are now using these tools to:
- establish a deep level of rapport and communicate effectively with anyone
- take the pain out of implementing organisational change
- shorten the sales cycle and guarantee customer satisfaction
- design powerful marketing and advertising campaigns
- hire people who are motivated to perform
- dramatically improve results in negotiation and litigation
- adapt training and education programs to satisfy diverse needs
- increase self knowledge and self esteem
- simplify career counselling and professional coaching
- Create high performance teams by managing peoples' strengths instead of suffering from their weaknesses.
Program
- the 6 motivation triggers that people need to get excited about something
- the 8 working traits that describe how people process information, environments they need to be productive, their response to stress and how they get convinced
- how to discover the patterns for an individual or group
- using the appropriate Influencing language for maximum impact
- irresistible language
- how to apply this tool to any communication context
Executive Coaching - Most leaders face issues and decisions that can be difficult to discuss with just anyone. With this training, you can sharpen your linguistic skills to create high impact interventions at a below conscious level. You will be able to support your clients through core change at an accelerated rate.
Presentation Coaching - If you have a high-stakes presentation to make, these three days can help you hone your message to charm the toughest audience. We'll help you tailor your communication to your audience so you get the response you want. As Shelle says in her programs, "only God can demand blind faith; everyone else has to prove their case!
Once you have completed the profile you will recieve certification as a LAB Profile Practitioner
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So what are you waiting for? Dont waste any more time, guarantee your space today!
Total Cost for you now is £1000 £750 (excluding VAT)
This Course is run over a period of 3 Days.
Be quick because this offer ends 1st September 2010.